♡♡♡ Please read our FAQ regarding shipping and delivery time. ♡♡♡ Orders may go out of stock even after ordering so please understand. We will send you an email regarding it. ♡♡♡ Follow us on Instagram! @shoptiramiz ♡♡♡ FREE WORLDWIDE SHIPPING ♡♡♡
T I R A M I Z


FAQ



1. Where is the shop based?
Singapore.

2. Where do you ship to?
We ship worldwide.

3. What payment method is available?
We only accept Paypal currently.

4. How long will it take to receive my order?
Please allow 1-7 business days of processing time.
Estimated shipping + delivery time: 7-40 business days depending on the country.
If it takes longer than 50 business days after shipment, please contact us for assistance.

5. I can't track my order.
Please allow 3-5 days for the tracking number to appear.
For alternative tracking, please go to track-chinapost and key in your tracking number.

6. Why did I only receive some items from my order?
We have different manufacturer so your items may arrive in separate packages at different time.

7. What is the return and exchange policy?
We are NOT RESPONSIBLE if:
- The items does not meet your expectation.
- If the item's size does not fit you. Please check the measurement before placing your order.
- The items gets damaged after your usage.
- If you choose the wrong item/size/color and placed the order without double checking.
- If you think the shipping time is too long. Please refer to FAQ no.4.
- The package is lost.
- If the name/address you provided is wrong. It's the buyer's responsibility to double check it.
- The colors are different from the product picture. Please understand that it might be your computer's brightness/saturation etc.

We do not accept exchanges and/or returns.

8. Do you accept affiliates?
Yes we do! Please check out our affiliate program link for more info.